FAQ

Not Getting Our Emails?

As a regular player at BetRedKings, you will be aware that we send out regular promotions, updates, events and important account information directly to your email inbox.

Not Getting Emails?

Every internet service provider uses powerful anti-spam filters to ensure their customers only get the emails they wish to receive. During the process, you may find legitimate mails can get blocked. This may lead to you not receiving important emails from us - BetRedKings.

Updating Your Email Subscription

There are a number of ways to make sure you don’t miss our mailers:


  • WINDOWS LIVETM MAIL

    1. Sign in to your Windows Live Mail account
    2. Click on the ‘Options’ tab to open the drop down menu.

    3. Click on the 'More Options' tab
    4. Click on the 'Allowed and blocked senders' link
    5. Choose 'Allowed mailing lists' option
    Paste or type BetRedKings email address such as [email protected] and [email protected] into the 'To address for the mailing list' text field. Then simply click the 'Add to list' tab.
    You have successfully added BetRedKings to your 'Safe List'!

  • HOTMAIL

    1. Sign into your Hotmail email account.
    2. To open your Contacts list, click the 'Contacts' tab:

    3. Click on the 'Safe List' tab to open your Safe List:
    4. Paste or type BetRedKings email address such as [email protected] and [email protected] into the 'Type and address or domain' text field. Then simply click the 'Add' tab.
    5. You have successfully added BetRedKings to your 'Safe List'!

  • MSN

    1. Sign in to your MSN account and go directly to your 'Junk e-mail'.
    2. Click the 'Junk Email' tab in the lower left corner of your Junk e-mail screen. This action will open the Junk e-mail Guard settings window:

    3. Click on the 'Safe List' tab to open your Safe List:
    4. Paste or type BetRedKings email address such as [email protected] and [email protected] into the 'Type and address or domain' text field. Then simply click the 'Add' tab.
    5. You have successfully added BetRedKings to your 'Safe List'!

  • YAHOO

    1. Sign into your Yahoo! email account.
    2. Open your address book and click on the 'Address' tab:

    3. Click the 'Add' tab button and the action will open the contact form:
    4. Paste or type BetRedKings email address in the 'Email' field and click on 'Save'. For example, type [email protected] and [email protected] into the 'Email' field.
    5. You have successfully added BetRedKings to your 'Safe List'!

  • GMAIL

    1. Sign into your Gmail email account.
    2. Open your contacts list by clicking the 'Contacts' tab:

    3. Click the 'Add Contact' tab to open the 'Add Contact' page:
    4. Paste or type BetRedKings email address in the 'Email' field and click on 'Save'. For example, type [email protected] and [email protected] into the 'Email' field and click the 'Add Contact' button:
    5. You have successfully added BetRedKings to your 'Safe List'!

  • AOL

    1. Sign into your AOL email account.
    2. Click on the 'Addresses” menu tab.

    3. Click the 'New' and “New Contact” button.
    4. Pop up window will appear. Paste or type [email protected] and [email protected] as shown in the picture below. Complete this section by clicking the 'Save' button.
    5. You have successfully added BetRedKings to your 'Safe List'!

  • OUTLOOK

    1. From Inbox, click "Actions", then click "Junk E-mail", and click "Junk E-mail Options".

    2. Click "Safe Senders" tab.
    3. Enter BetRedKings email address such as [email protected] and [email protected] into the block area and click "OK". Click "Apply" then "OK" in the "Safe Senders" tab.